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Likewise Google Play Store direct purchases, most in-app purchases go through Google Pay services, as well. Purchasing things with the right credentials and properly set debit card, is quite a simple task. However, some users are experiencing the "Transaction cannot be completed" error in Google Play Store whenever they want to buy something. Here'due south what to do about that.

Why can't I purchase apps on Google Play Store?

  1. Brand sure you accept enough funds
  2. Clear Google Play Shop and Services enshroud
  3. Remove and add Payment method again
  4. Reinstall the tertiary-political party app which bothers you
  5. Remove Google Account and add it again

1. Brand sure y'all accept enough funds

The first and obvious footstep is to confirm that you lot indeed have enough funds for the buy to be made. Also, if you lot repeatedly enter the wrong credentials while purchasing something, Google Play might cake the purchase for a brusk menstruation. Also, confirm that the debit or credit menu is eligible for Google Pay.

If you're using a fingerprint instead of the password for Google Play purchases, brand sure to try it out a couple of times or use the Google Account password instead.

2. Clear Google Play Store and Services enshroud

In Android, like in whatsoever other organisation, the defended apps store all kinds of information. At present, this is fine and information technology eliminates the need to configure everything every fourth dimension y'all use it. Google Play Store and Google Play Services shop your payment methods, so you tin buy whatsoever app, game, album, or book, in a few taps.

All the same, the cached data tends to get corrupt, thus the payment might neglect. That'south why we suggest resetting the enshroud for both same apps and looking for improvements.

Hither'due south what you need to practice:

  1. Open Settings.
  2. Choose Apps (Apps Manager).
  3. Open the Google Play Store app and and so Storage.
  4. Clear enshroud.
  5. Open Google Play Services and open up Storage and then Clear enshroud.
  6. Restart your device and try making purchases again.

If the "Transaction cannot be completed" error reappears, make sure to keep through the list.

3. Remove and add Payment method again

If one payment method won't work, yous can, if bachelor, add an alternate paying method. On the other manus, if yous have simply one card you can rely on, re-establishing the Payment method in Google Pay can assistance and clear the error.

Here's what you'll need to practice:

  1. Open Play Store.
  2. Tap on the hamburger carte du jour in the left top corner and open Account.
  3. Choose Payment methods.
  4. Tap More payment settings.
  5. Remove the current payment method and restart your device.
  6. Repeat the path and tap Add together credit or debit card.
  7. Enter your credentials once more and try purchasing with that payment method again.

iv. Reinstall the 3rd-party app which bothers you

The next possible solution is reserved for the fault appearing in the tertiary-party app's interface. Some apps offer premium services and features that tin be bought in the app. Google Pay is likewise utilized here, so the problem might be singled out to the app, instead of being a general effect.

When this happens, nosotros recommend reinstalling the troublesome app and installing it again. After that, try upgrading to premium features again and expect for changes.

Hither's how to reinstall the app with a few unproblematic steps:

  1. Open App drawer or App carte.
  2. Tap-and-drag the app to the elevation and uninstall it.
  3. Navigate to Play Store and install the app again.
  4. Try making in-app purchases once again and look for improvements.

v. Remove Google Account and add it again

Finally, you can attempt to remove the Google Account and add it again. This will reset various services and, hopefully, address the problem with the Transaction cannot be completed error.

Here'southward how to remove and add your Google Account again on Android:

  1. Open Settings.
  2. Select Accounts.
  3. Select Google.
  4. Remove the business relationship.
  5. Restart your device.
  6. Sign in with your account once again.

That'southward it. If you're yet unable to resolve the outcome, nosotros encourage you lot to post your problem to a dedicated forum thread or fill out the written report on Google'due south support center and go a support response. Also, don't forget to share alternative solutions or post questions in the comments department below. Your feedback is more than welcomed.

You tin follow us on  Twitter or Facebook where we usually share a plethora of informative how-to articles to help yous better empathise Android and iOS.

Editor's notation: This article was originally published in September 2018. We made sure to revamp information technology for freshness and accurateness.

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Source: https://mobileinternist.com/transaction-cannot-be-completed-google-play

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